Privacy Policy

NLLN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and services.

By using NLLN, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

We collect the following types of information:

Personal Information

• Name and surname
• Email address
• Phone number
• Account login credentials

Usage Information

• Course progress and completion data
• Practice test scores and analytics
• Lesson quiz results
• Time spent studying

Payment Information

• Proof of payment screenshots or documents
• Payment reference numbers
• Subscription plan details
• Payment verification status

We use your information for the following purposes:

• Account Management: To create and manage your user account, authenticate your identity, and provide access to our courses and features.
• Learning Services: To track your course progress, save quiz results, generate certificates, and personalize your learning experience.
• Payment Processing: To verify your payments, activate your subscription, and manage your billing history.
• Communication: To send you account notifications, payment confirmations, subscription reminders, and support responses.
• Platform Improvement: To analyze usage patterns, identify popular content, and improve our courses and user experience.
• Security: To detect and prevent fraud, abuse, or unauthorized access to our platform.

Your data is stored securely using industry-standard encryption and security practices. We use Supabase as our database provider, which implements enterprise-grade security measures including:

• SSL/TLS encryption for all data transmission
• Encrypted data storage at rest
• Row-level security policies to restrict data access
• Regular security audits and updates

While we take every reasonable precaution to protect your data, no method of transmission over the internet is 100% secure. We continuously monitor and improve our security practices.

NLLN does not collect or store your bank account numbers, credit card details, or mobile money PINs. We only collect:

• Screenshots or documents showing proof of payment
• Payment reference numbers provided by your bank or mobile money service
• Your name as it appears on the payment

All payment proofs are stored securely and are only accessible to authorized NLLN staff for verification purposes. We delete payment proofs after 90 days of successful verification, unless required by law to retain them longer.

We do not share your payment information with any third parties except as required to verify your payment with the relevant financial institution.

We use cookies and similar technologies to enhance your experience on our platform:

• Essential Cookies: Required for the platform to function, such as maintaining your login session.
• Preference Cookies: Remember your settings and preferences, such as language or display options.
• Analytics Cookies: Help us understand how users interact with our platform so we can improve it.

You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of our platform.

We use the following third-party services to operate our platform:

• Supabase: For database storage, authentication, and backend services. View their privacy policy.
• Email Services: For sending account notifications and payment confirmations.
• Analytics: For understanding platform usage and improving our services.

These third parties have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information with these services.

You have the following rights regarding your personal information:

• Access: You can view all personal information we hold about you through your profile page.
• Correction: You can update your name, email, and phone number in your account settings at any time.
• Deletion: You can request deletion of your account and associated data by contacting our support team.
• Data Portability: You can request a copy of your learning data, including course progress and test results.
• Objection: You can opt out of non-essential communications by adjusting your notification preferences.

To exercise any of these rights, please contact us at licencenevigator@gmail.com.

NLLN is designed for learner's license candidates, which may include individuals under 18 years of age. We take special care to protect the privacy of younger users:

• We do not knowingly collect more information than necessary for educational purposes.
• We do not display personal information publicly or share it with other users.
• Parents or guardians may contact us to review or delete their child's account information.

If you believe we have collected information from a child under 13 without parental consent, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

When we make significant changes, we will:

• Post the updated policy on this page with a revised "Last Updated" date
• Notify you via email if the changes materially affect how we handle your data
• Provide a summary of the key changes at the top of this page

Your continued use of NLLN after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy-related inquiries within 48 hours.